Ivanti SM-SM-CONC-M-03 – Service Management Concur
The Service Management Concur solution is designed to streamline service management processes, enabling organizations to deliver high-quality services efficiently. This solution provides a unified platform for managing services, including incident, problem, and change management. Its architecture is built to support large-scale deployments, with a scalable and secure design that ensures high availability and performance.
Key technical features of this solution include automated workflows, real-time reporting, and integration with other IT systems. These features enable organizations to automate routine tasks, gain visibility into service performance, and make data-driven decisions. In terms of enterprise use-cases, this solution is ideal for organizations looking to improve their service delivery, reduce costs, and enhance customer satisfaction.
In addition to its technical features, this solution also provides a range of benefits for IT teams, including improved collaboration, reduced manual errors, and enhanced visibility into service performance. By automating routine tasks and providing real-time insights, this solution enables IT teams to focus on higher-value tasks, such as strategic planning and innovation.
Technical Specifications
| Brand | Ivanti |
| SKU | SM-SM-CONC-M-03 |
| Category | Software & Licenses |
| Service Management | Incident, Problem, and Change Management |
| Automated Workflows | Streamline service management processes |
| Real-time Reporting | Gain visibility into service performance |
| Integration | Integrate with other IT systems for seamless data exchange |
| View all Ivanti Products → | |
Challenges Solved by this Solution
Many organizations struggle with inefficient service management processes, leading to delays, errors, and poor customer satisfaction. Bottlenecked deployment workflows, infrastructure scalability limits, and security compliance gaps can all impact an organization’s ability to deliver high-quality services. This solution addresses these pain points by providing a unified platform for managing services, automating routine tasks, and providing real-time insights. By investing in this solution, organizations can improve their service delivery, reduce costs, and enhance customer satisfaction, resulting in a strong technical ROI and improved operational efficiency.
Australian Logistics & B2B Support
As a 100% Aussie-owned and operated business, we are a trusted partner for Ivanti. We empower enterprise procurement with dedicated B2B account support and flexible payment options.
Frequently Asked Questions
What are the benefits of automating service management processes?
Automating service management processes can help organizations improve efficiency, reduce errors, and enhance customer satisfaction.
How does this solution integrate with other IT systems?
This solution provides integration with other IT systems, enabling seamless data exchange and streamlined service management processes.
Can this solution help us improve our incident management processes?
Yes, this solution provides automated workflows and real-time reporting to help organizations improve their incident management processes.
What kind of support can I expect from the TECHOM Systems Sales team?
The TECHOM Systems Sales team can provide support with installation, configuration, and training to ensure a smooth deployment and optimal use of the solution.
How can I get more information about this solution and its capabilities?
Contact the TECHOM Systems Sales team to schedule a demo or discuss your specific needs and requirements.


Ready to Deploy Ivanti Service Mgr – Service Management Concur (SM-SM-CONC-M-03)?
Product Ref: TOS-1831141 • Get enterprise pricing, volume discounts, and Australian support.























