Overview
The CISCO (CCX-70-11-PHA) CCX 11.0 UPGRADE – 7.0 TO 11.0 PRE HA-HA is a critical upgrade solution designed to empower Australian businesses with enhanced Unified Communications capabilities. Seamlessly transitioning from version 7.0 to 11.0, this upgrade ensures your Cisco Contact Center Express platform remains robust, secure, and feature-rich. With TECHOM Systems local stock and nationwide delivery, Australian organisations can quickly purchase this upgrade to maintain operational continuity and maximise return on investment.
Key Advantages
- Improved system stability and performance with the latest CCX 11.0 features.
- Enhanced security protocols to safeguard customer interactions and data.
- Supports high availability (PRE HA-HA) configurations for uninterrupted service.
- Optimised integration with Unified Communications platforms for streamlined workflows.
- Local availability through TECHOM Systems ensures fast delivery and expert support.
Considerations
- Requires existing Cisco CCX 7.0 infrastructure for upgrade compatibility.
- Pre-HA-HA setup demands careful planning to avoid downtime during migration.
- Technical expertise recommended for installation and configuration to maximise benefits.
Detailed Insights
- The upgrade introduces advanced call routing and reporting features, enhancing customer engagement and operational insights.
- Supports integration with Modern Workplace solutions, enabling seamless collaboration across teams.
- Designed to reduce system latency and improve agent productivity through intuitive interfaces and backend optimisations.
- Offers scalable architecture to support growing contact centre demands without compromising reliability.
- Backed by CISCO and local Australian support from TECHOM Systems, ensuring peace of mind and rapid issue resolution.
Design And Feel
The upgrade package is delivered digitally, ensuring quick deployment without physical constraints. Its design focuses on seamless integration with existing Cisco hardware and software, maintaining a consistent user experience. The interface enhancements in version 11.0 provide a modern, intuitive feel that supports efficient agent workflows and management oversight.
Final Thoughts
Australian businesses seeking an affordable and reliable upgrade path for their Cisco Contact Center Express platform will find exceptional value for money with the CISCO (CCX-70-11-PHA) CCX 11.0 UPGRADE – 7.0 TO 11.0 PRE HA-HA. Backed by local stock and nationwide delivery from TECHOM Systems, procurement teams and IT managers can secure a quick quote and benefit from expert support, ensuring minimal disruption and maximised ROI.
Disclaimer
Disclaimer : Product specifications and details are sourced from the manufacturer and third-party data. While we strive for accuracy, occasional errors may occur. Please contact TECHOM Systems to confirm details before purchase.
