Dell INSNBMMX-1813 – 1Y ProSupport and NBD to 3Y ProSupport
The 1Y ProSupport and NBD to 3Y ProSupport solution offers a comprehensive support package designed to minimize downtime and ensure business continuity. This support solution is tailored to meet the needs of enterprises that require rapid response and resolution to critical system issues. With a focus on proactive maintenance and rapid issue resolution, this solution helps to reduce the risk of hardware failure and minimize the impact of downtime on business operations.
The solution includes a range of technical features and capabilities, including next business day (NBD) on-site support, 24×7 phone and online support, and access to technical experts who can provide guidance and assistance on a range of technical issues. This support solution is designed to provide enterprises with the confidence that their IT systems are being properly maintained and supported, allowing them to focus on core business activities.
In addition to the technical features and capabilities, this solution also provides a range of business benefits, including reduced downtime, improved system availability, and increased productivity. By minimizing the risk of hardware failure and reducing the impact of downtime, enterprises can improve their overall efficiency and reduce their IT costs.
Technical Specifications
| Brand | Dell |
| SKU | INSNBMMX-1813 |
| Category | Services & Warranties |
| Support Period | 3 years |
| Support Type | ProSupport |
| Response Time | Next Business Day |
| On-site Support | Yes |
| View all Dell Products → | |
Challenges Solved by this Solution
For many enterprises, hardware failure and downtime can have a significant impact on business operations, resulting in lost productivity, revenue, and customer satisfaction. The risk of hardware failure can be particularly high in environments where systems are subject to heavy usage or are critical to business operations. In addition, the cost of downtime can be significant, with some estimates suggesting that the average cost of downtime can be as high as $5,000 per minute.
The 1Y ProSupport and NBD to 3Y ProSupport solution helps to mitigate these risks by providing rapid response and resolution to critical system issues. By minimizing the risk of hardware failure and reducing the impact of downtime, enterprises can improve their overall efficiency, reduce their IT costs, and improve their competitiveness.
Australian Logistics & B2B Support
As a 100% Aussie-owned and operated business, we are a trusted partner for Dell. We empower enterprise procurement with dedicated B2B account support and flexible payment options.
Frequently Asked Questions
What types of technical issues are covered under this support solution?
This support solution covers a range of technical issues, including hardware and software problems, configuration and setup issues, and troubleshooting and repair.
How quickly can I expect a response to a technical issue?
With next business day on-site support, you can expect a response to a technical issue within the next business day.
Can I customize the support solution to meet the specific needs of my business?
Yes, the support solution can be customized to meet the specific needs of your business.
Can the TECHOM Systems Sales team help me with installation and setup of my IT systems?
Yes, the TECHOM Systems Sales team can provide assistance with installation and setup of your IT systems, as well as provide guidance on how to get the most out of your support solution.
Ready to Deploy Dell 1y Prosupport And Nbd To 3y Prosupport (INSNBMMX-1813)?
Product Ref: TOS-644205 • Get enterprise pricing, volume discounts, and Australian support.
