MS NCE D365 CONTACT CENTER DIGITAL ADD-ON FOR CUSTOMER SVC ENT (NON-PROFIT PRICING) 1MTH C SKU P1M:CFQ7TTC0TDL0:0005:1:
Buy the MS NCE D365 CONTACT CENTER DIGITAL ADD-ON FOR CUSTOMER SVC ENT (NON-PROFIT PRICING) 1MTH C SKU P1M:CFQ7TTC0TDL0:0005:1: to empower your Australian business with a scalable, reliable customer service solution. Designed for Corporate and IT Setup teams, this add-on enhances Dynamics 365 Contact Center capabilities, delivering exceptional ROI through streamlined digital engagement. As an Aussie owned and operated, ISO 27001-certified reseller based in Melbourne, TECHOM Systems ensures fast delivery nationwide via direct and local distribution channels, providing trusted local support and seamless procurement for your organisation.
Key Advantages
- Enhances customer service efficiency by integrating advanced digital communication channels into Dynamics 365 Contact Center.
- Offers non-profit pricing, delivering exceptional value for money to Australian organisations focused on social impact.
- Backed by MICROSOFT, ensuring enterprise-grade reliability, security, and continuous innovation.
- Supports quick deployment and easy integration with existing Microsoft ecosystems, reducing IT setup time and costs.
- Enables better customer engagement through AI-driven insights and omnichannel support, improving satisfaction and retention.
Considerations
- Requires existing Dynamics 365 Customer Service Enterprise license for full functionality.
- Optimal performance depends on stable internet connectivity and compatible hardware infrastructure.
- May require initial configuration by IT teams to tailor workflows and digital channels to organisational needs.
Detailed Insights
- Leverages Microsoft’s cloud platform to provide scalable, secure, and compliant digital contact centre capabilities tailored for Australian business environments.
- Integrates AI-powered virtual agents and chatbots to automate routine inquiries, freeing up human agents for complex cases and improving operational efficiency.
- Offers real-time analytics and reporting dashboards, enabling data-driven decision-making and continuous service improvement.
- Supports omnichannel communication including chat, email, SMS, and social media, ensuring customers can connect via their preferred channels.
- Non-profit pricing model maximises budget efficiency for organisations focused on community and social services.
Design And Feel
The add-on features a modern, intuitive interface consistent with Microsoft’s design language, ensuring ease of use for agents and administrators alike. Its seamless integration within the Dynamics 365 environment provides a unified experience, reducing training time. The digital-first design supports flexible workflows and responsive layouts, optimised for desktop and mobile devices. Overall, it delivers a professional and user-friendly feel that aligns with corporate standards.
Final Thoughts
Australian businesses seeking to enhance their customer service capabilities should consider the MS NCE D365 CONTACT CENTER DIGITAL ADD-ON FOR CUSTOMER SVC ENT (NON-PROFIT PRICING) 1MTH C for its proven ROI, reliability, and advanced features. Purchasing through TECHOM Systems guarantees local support, fast delivery, and compliance with Australian standards, making it the smart choice for Corporate and IT Setup teams aiming for seamless digital transformation. Secure a quick quote today and experience value for money with a trusted Australian partner.














