MS NCE D365 CUST SVC VOICE CHANNEL ADD-IN 1MTH COMMIT SKU P1M:CFQ7TTC0J7N8:0001
Buy the MS NCE D365 CUST SVC VOICE CHANNEL ADD-IN 1MTH COMMIT SKU P1M:CFQ7TTC0J7N8:0001 to enhance your Australian business’s customer service capabilities with seamless voice channel integration. As an Aussie owned and operated, ISO 27001-certified reseller based in Melbourne, TECHOM Systems offers reliable local support and nationwide delivery through direct and local distribution channels. This add-in is designed to optimise your corporate IT setup, delivering excellent value for money and a fast deployment process that ensures your team stays connected and responsive.
Key Advantages
- Seamless integration with Microsoft Dynamics 365 Customer Service for unified voice communication.
- Boosts agent productivity by enabling real-time voice interactions within the CRM platform.
- Reliable cloud-based solution backed by MICROSOFT technology ensuring high availability and security.
- Flexible 1-month commitment allowing Australian businesses to scale usage according to demand.
- Local support from TECHOM Systems guarantees quick issue resolution and expert guidance.
Considerations
- Requires existing Microsoft Dynamics 365 Customer Service license for full functionality.
- Voice channel add-in is subscription-based with a minimum 1-month commitment.
- Optimal performance depends on stable internet connectivity and compatible telephony infrastructure.
Detailed Insights
- Enables direct voice calls within the Dynamics 365 interface, reducing the need for multiple communication tools.
- Supports call recording, transcription, and analytics to improve customer service quality and compliance.
- Integrates with existing workflows to streamline case management and reduce resolution times.
- Cloud-hosted solution ensures scalability and reduces on-premises infrastructure costs.
- Designed to support hybrid work environments, enabling remote agents to maintain productivity.
Design And Feel
The add-in features a clean, intuitive interface embedded directly within the Dynamics 365 environment, ensuring minimal learning curve for users. Its design prioritises ease of use, with accessible call controls and clear visual indicators for call status. The seamless integration maintains the familiar Microsoft aesthetic, promoting user confidence and efficiency across corporate teams.
Final Thoughts
Australian businesses looking to enhance their customer service operations should consider the MS NCE D365 CUST SVC VOICE CHANNEL ADD-IN 1MTH COMMIT SKU P1M:CFQ7TTC0J7N8:0001 for its proven ROI, reliability, and flexibility. Purchasing through TECHOM Systems ensures you benefit from local expertise, fast delivery, and ongoing support tailored to the Australian market. Secure a quick quote today and empower your IT setup with this essential Microsoft solution.
