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Microsoft D365 Customer Service Voice Channel Add-in License 1 Year EDU

MS NCE D365 CUST SVC VOICE CHANNEL ADD-IN enhances customer service with seamless voice integration, boosting efficiency for Australian businesses.

  • Optimized for Dynamics 365 Customer Service
  • Supports hybrid work environments
  • Fast nationwide delivery from local stock
  • Exclusive EDU student pricing with 1-year commitment

Stock: 999999999 in stock

Item No: 260722
SKU: P1Y:CFQ7TTC0J7N8:0004
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Stock: Available
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    MS NCE D365 CUST SVC VOICE CHANNEL ADD-IN (EDU STUDENT PRICING) 1YR COMMIT SKU P1Y:CFQ7TTC0J7N8:0004

    Buy the MS NCE D365 CUST SVC VOICE CHANNEL ADD-IN (EDU STUDENT PRICING) 1YR COMMIT SKU P1Y:CFQ7TTC0J7N8:0004 to empower your Australian business with seamless customer service voice integration. Designed for Corporate and IT Setup teams, this add-in enhances Dynamics 365 Customer Service by enabling voice channel capabilities, delivering exceptional ROI through improved customer engagement and operational efficiency. Shop confidently with TECHOM Systems, an Aussie owned and operated ISO 27001-certified reseller based in Melbourne, offering nationwide delivery via direct and local distribution channels for fast, reliable service.

    Key Advantages

    • Optimises customer service workflows by integrating voice channels directly into Dynamics 365, enhancing agent productivity.
    • Backed by MICROSOFT technology, ensuring reliability, security, and continuous updates aligned with global standards.
    • Offers excellent value for money with EDU student pricing, ideal for educational institutions and training environments within Australian businesses.
    • Supports a 1-year commitment model, providing predictable budgeting and cost management for procurement teams.
    • Local support and quick delivery from TECHOM Systems guarantee minimal downtime and rapid deployment across your organisation.

    Considerations

    • Requires existing Dynamics 365 Customer Service environment to fully leverage voice channel capabilities.
    • Best suited for organisations with a commitment to a 12-month subscription term to maximise benefits and pricing.
    • Setup may require coordination with IT teams to integrate telephony infrastructure and ensure seamless voice routing.

    Detailed Insights

    • Enables real-time voice communication within the Dynamics 365 interface, reducing the need for multiple platforms and streamlining agent workflows.
    • Supports advanced call routing, queuing, and analytics, empowering businesses to monitor and improve customer interactions effectively.
    • Enhances hybrid work environments by allowing remote agents to access voice channels securely and reliably.
    • Leverages MICROSOFT’s cloud infrastructure, ensuring scalability and compliance with Australian data sovereignty requirements.
    • Integrates with existing CRM data to provide agents with contextual customer information, improving first-call resolution rates.

    Design And Feel

    The add-in features a clean, intuitive interface consistent with Dynamics 365’s modern design language, ensuring ease of use for agents and administrators alike. Its seamless integration means minimal disruption to existing workflows, while the voice channel controls are accessible and responsive. The design supports both desktop and mobile environments, catering to diverse hybrid work setups common in Australian businesses.

    Final Thoughts

    Australian businesses looking to enhance their customer service capabilities should consider the MS NCE D365 CUST SVC VOICE CHANNEL ADD-IN (EDU STUDENT PRICING) 1YR COMMIT for its robust features, cost-effectiveness, and seamless integration. Purchasing through TECHOM Systems ensures you benefit from local expertise, ISO 27001-certified security standards, and fast delivery nationwide. Secure your quick quote today and invest in a solution that drives measurable ROI and supports your corporate IT setup with confidence.

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