MS NCE D365 CUST SVC VOICE CHANNEL ADD-IN (NON-PROFIT PRICING) 1MTH COMMIT SKU P1M:CFQ7TTC0J7N8:0003
Buy the MS NCE D365 CUST SVC VOICE CHANNEL ADD-IN (NON-PROFIT PRICING) 1MTH COMMIT SKU P1M:CFQ7TTC0J7N8:0003 to empower your Australian business with seamless customer service voice integration. Designed for Corporate and IT Setup teams, this add-in enhances Dynamics 365 Customer Service by enabling voice channel capabilities, delivering exceptional ROI through improved customer engagement and operational efficiency. As an Aussie owned and operated, ISO 27001-certified reseller based in Melbourne, TECHOM Systems ensures fast delivery nationwide via direct and local distribution channels, providing reliable support tailored to Australian Business needs. Purchase with confidence knowing you’re backed by local expertise and value for money.
Key Advantages
- Seamless integration with Microsoft Dynamics 365 Customer Service for unified voice and digital channels.
- Flexible 1-month commitment ideal for non-profit organisations seeking cost-effective, scalable solutions.
- Enhanced customer experience through real-time voice interactions, reducing resolution times and boosting satisfaction.
- Reliable and secure platform supported by MICROSOFT, ensuring enterprise-grade performance and compliance.
- Local Australian support and quick delivery from TECHOM Systems, minimising downtime and accelerating deployment.
Considerations
- Requires existing Dynamics 365 Customer Service environment for full functionality.
- Voice channel add-in is subscription-based with a minimum 1-month commitment.
- Optimal performance depends on stable internet connectivity and compatible telephony infrastructure.
Detailed Insights
- Enables voice channel integration directly within Dynamics 365, allowing agents to handle calls alongside digital interactions in a single interface.
- Supports advanced call routing, queuing, and analytics to optimise customer service workflows and resource allocation.
- Non-profit pricing model offers Australian organisations affordable access to premium Microsoft technology, maximising budget efficiency.
- ISO 27001 certification of TECHOM Systems guarantees secure handling of sensitive data, critical for compliance in corporate environments.
- Fast deployment through local distribution channels reduces lead times, enabling quicker ROI realisation for IT procurement teams.
Design And Feel
The add-in features a clean, intuitive interface consistent with Microsoft’s design language, ensuring ease of use for customer service agents. Its integration within Dynamics 365 maintains a seamless user experience without the need to switch platforms. The voice channel controls are accessible and responsive, supporting efficient call management. Overall, it delivers a professional and modern feel aligned with corporate IT environments.
Final Thoughts
Australian businesses looking to enhance their customer service capabilities should consider the MS NCE D365 CUST SVC VOICE CHANNEL ADD-IN (NON-PROFIT PRICING) 1MTH COMMIT SKU P1M:CFQ7TTC0J7N8:0003 for its proven ROI, reliability, and local support advantages. Buying from TECHOM Systems guarantees fast delivery, expert assistance, and compliance with Australian standards, making it the smart choice for Corporate and IT Setup teams seeking value for money and seamless integration. Request a quick quote today to optimise your customer service infrastructure.
