MS NCE D365 CUST SVC VOICE CHANNEL ADD-IN (NON-PROFIT PRICING) 1YR COMMIT SKU P1Y:CFQ7TTC0J7N8:0003:Y:
Buy the MS NCE D365 CUST SVC VOICE CHANNEL ADD-IN (NON-PROFIT PRICING) 1YR COMMIT SKU P1Y:CFQ7TTC0J7N8:0003:Y: to empower your Australian business with seamless customer service voice integration. As an ISO 27001-certified reseller, TECHOM Systems is proudly Aussie owned and operated from Melbourne, offering nationwide delivery through trusted local distribution channels. This add-in enhances Dynamics 365 Customer Service by enabling voice channel capabilities, delivering exceptional ROI through improved customer engagement and operational efficiency. For corporate IT setups seeking reliable, value-for-money solutions with fast delivery and local support, this product is an essential investment.
Key Advantages
- Seamless integration with Microsoft Dynamics 365 Customer Service, enhancing multi-channel customer engagement.
- Non-profit pricing ensures cost-effective access for Australian organisations focused on social impact.
- Backed by MICROSOFT reliability and continuous updates, ensuring robust performance and security.
- One-year commitment provides predictable budgeting and maximises value for money.
- Local Australian support from TECHOM Systems guarantees quick resolution and expert assistance.
- Fast delivery through direct and local distribution channels minimises downtime during IT setup.
Considerations
- Requires existing Microsoft Dynamics 365 Customer Service environment for full functionality.
- One-year commitment means subscription renewal planning is essential for uninterrupted service.
- Voice channel features may require additional configuration by IT teams to align with organisational workflows.
Detailed Insights
- Enables voice communication directly within Dynamics 365, streamlining customer interactions and reducing the need for third-party telephony systems.
- Supports advanced call routing, queuing, and analytics to optimise customer service operations and agent productivity.
- Integrates with AI-driven tools for sentiment analysis and real-time agent assistance, enhancing customer satisfaction.
- Designed to scale with organisational growth, suitable for non-profit and corporate sectors alike.
- Compliance with Australian data sovereignty and security standards ensures peace of mind for sensitive customer information.
Design And Feel
The add-in features a clean, intuitive interface consistent with Microsoft’s design language, ensuring ease of use for customer service agents. Its seamless integration within Dynamics 365 maintains a unified user experience without disrupting existing workflows. The voice channel controls are accessible and responsive, designed to minimise training time and maximise agent efficiency. Overall, it delivers a professional and modern feel aligned with corporate IT environments.
Final Thoughts
Australian businesses looking to enhance their customer service capabilities should consider the MS NCE D365 CUST SVC VOICE CHANNEL ADD-IN (NON-PROFIT PRICING) 1YR COMMIT for its proven ROI, reliability, and local support advantages. Purchasing through TECHOM Systems ensures you benefit from an ISO 27001-certified reseller with fast delivery and expert assistance tailored to the Australian market. Secure your quick quote today and optimise your corporate IT setup with this essential Microsoft solution.
