AudioCodes APSS9X5-OB_S15/YR – Support Contract 9×5
The Support Contract 9×5 is designed to provide enterprises with comprehensive support for their networking infrastructure. This contract offers a high level of support, ensuring that any issues are resolved quickly and efficiently. With a focus on minimizing downtime, this contract is ideal for businesses that rely heavily on their network infrastructure.
The Support Contract 9×5 includes access to a team of experienced technical support engineers who are available to assist with any issues that may arise. These engineers are trained to quickly resolve problems, ensuring that businesses can get back to normal operations as soon as possible. The contract also includes access to online resources, such as troubleshooting guides and FAQs, to help businesses resolve issues on their own.
In addition to technical support, the Support Contract 9×5 also includes software updates and patches, ensuring that businesses have access to the latest features and security updates. This helps to ensure that the network infrastructure remains stable and secure, reducing the risk of downtime and data breaches.
Technical Specifications
| Brand | AudioCodes |
| SKU | APSS9X5-OB_S15/YR |
| Category | Networking |
| Support Hours | 9×5 |
| Support Type | Phone and Email |
| Response Time | 2 hours |
| Update Frequency | Regular |
| View all AudioCodes Products → | |
Challenges Solved by this Solution
Is your business struggling with network downtime and slow resolution times? Are you tired of dealing with unresponsive technical support teams? The Support Contract 9×5 is designed to help businesses like yours overcome these challenges. With a focus on quick resolution times and access to experienced technical support engineers, this contract helps to minimize downtime and reduce the risk of data breaches. By investing in the Support Contract 9×5, businesses can improve their network infrastructure, reduce IT overhead, and improve operational efficiency.
Australian Logistics & B2B Support
As a 100% Aussie-owned and operated business, we are a trusted partner for AudioCodes. We empower enterprise procurement with dedicated B2B account support and flexible payment options.
Frequently Asked Questions
What is the typical response time for technical support requests?
The typical response time for technical support requests is 2 hours.
Can I access technical support outside of regular business hours?
No, technical support is only available during regular business hours (9×5).
How often will I receive software updates and patches?
You will receive regular software updates and patches to ensure that your network infrastructure remains stable and secure.
Can the TECHOM Systems Sales team help me with installation and configuration?
Yes, the TECHOM Systems Sales team can provide assistance with installation and configuration, as well as answer any questions you may have about the Support Contract 9×5.
What type of support does the contract include?
The contract includes phone and email support, as well as access to online resources such as troubleshooting guides and FAQs.
Ready to Deploy AudioCodes Support Contract Acts 9x5 (APSS9X5-OB_S15/YR)?
Product Ref: TOS-2128542 • Get enterprise pricing, volume discounts, and Australian support.
