AudioCodes DVS-MP20X_S4/YR – Support Contract Acts 9×5
The Support Contract Acts 9×5 is designed to provide enterprises with a reliable and efficient support solution for their networking infrastructure. This contract offers a comprehensive support package that includes technical assistance, software updates, and hardware replacement. With this contract, enterprises can ensure that their networking equipment is always up-to-date and running smoothly, minimizing downtime and maximizing productivity.
The Support Contract Acts 9×5 is particularly useful for enterprises that rely heavily on their networking infrastructure to conduct daily operations. By providing a dedicated support team, this contract ensures that any technical issues are resolved quickly and efficiently, reducing the risk of network downtime and associated losses. the contract includes regular software updates, which helps to ensure that the networking equipment remains secure and compliant with the latest industry standards.
In terms of technical features, the Support Contract Acts 9×5 includes a range of tools and resources to help enterprises manage their networking infrastructure. This includes access to a dedicated support portal, where enterprises can submit support requests, track progress, and access technical documentation. The contract also includes regular health checks, which help to identify potential issues before they become major problems.
Technical Specifications
| Brand | AudioCodes |
| SKU | DVS-MP20X_S4/YR |
| Category | Networking |
| View all AudioCodes Products → | |
Challenges Solved by this Solution
For many enterprises, managing their networking infrastructure can be a complex and time-consuming task. With the increasing demand for bandwidth and network resources, it’s easy for networks to become bottlenecked, leading to reduced productivity and increased downtime. The Support Contract Acts 9×5 helps to mitigate these risks by providing a comprehensive support package that ensures networking equipment is always up-to-date and running smoothly. By reducing the risk of network downtime, enterprises can improve operational efficiency, reduce IT overhead, and improve overall business performance.
Australian Logistics & B2B Support
As a 100% Aussie-owned and operated business, we are a trusted partner for AudioCodes. We empower enterprise procurement with dedicated B2B account support and flexible payment options.
Frequently Asked Questions
What kind of support can I expect from the Support Contract Acts 9×5?
The Support Contract Acts 9×5 provides technical assistance, software updates, and hardware replacement, ensuring that your networking equipment is always up-to-date and running smoothly.
How do I submit a support request?
You can submit a support request through our dedicated support portal, where you can track progress and access technical documentation.
What kind of technical expertise does the support team have?
Our support team consists of experienced technical experts who are trained to resolve a wide range of technical issues related to networking infrastructure.
Can I get help with installation and configuration of my networking equipment?
Yes, our TECHOM Systems Sales team can provide assistance with installation and configuration of your networking equipment.
What kind of response time can I expect from the support team?
Our support team is available to respond to support requests during business hours, ensuring that you get the help you need quickly and efficiently.


Ready to Deploy AudioCodes Support Contract Acts 9x5 (DVS-MP20X_S4/YR)?
Product Ref: TOS-2128956 • Get enterprise pricing, volume discounts, and Australian support.


























