AudioCodes DVS-SPS_S1/YR – Support Contract Acts 9×5
The Support Contract Acts 9×5 is a comprehensive support solution designed to ensure optimal performance and minimal downtime for enterprise networks. This support contract provides 9 hours a day, 5 days a week coverage, ensuring that any issues that arise during business hours are quickly addressed and resolved. The contract is tailored to meet the specific needs of enterprise networks, providing a high level of support and ensuring that any disruptions to service are minimized. With this contract, IT teams can rest assured that they have access to expert support and resources to help them quickly resolve any issues that may arise. The Support Contract Acts 9×5 is an essential component of any enterprise network, providing peace of mind and ensuring that the network is always running at optimal levels. network downtime can have serious consequences, including lost productivity and revenue. The Support Contract Acts 9×5 helps to mitigate these risks, providing a high level of support and ensuring that the network is always available when it’s needed.
Technical Specifications
| Brand | AudioCodes |
| SKU | DVS-SPS_S1/YR |
| Category | Networking |
| Support Hours | 9×5 |
| Support Coverage | Enterprise Networks |
| Support Type | Priority Support |
| Response Time | 2 hours |
| View all AudioCodes Products → | |
Challenges Solved by this Solution
Enterprise networks are often plagued by bandwidth bottlenecks, packet loss, and network latency, which can have serious consequences for business operations. These issues can lead to decreased productivity, lost revenue, and a negative impact on customer satisfaction. The Support Contract Acts 9×5 helps to mitigate these risks by providing expert support and resources to quickly resolve any issues that may arise. With this contract, IT teams can ensure that their network is always running at optimal levels, minimizing downtime and ensuring that business operations are not disrupted. By investing in the Support Contract Acts 9×5, businesses can ensure that their network is always available when it’s needed, providing a strategic technical investment that can help to drive business success.
Australian Logistics & B2B Support
As a 100% Aussie-owned and operated business, we are a trusted partner for AudioCodes. We empower enterprise procurement with dedicated B2B account support and flexible payment options.
Frequently Asked Questions
What are the benefits of a 9×5 support contract for my enterprise network?
A 9×5 support contract provides priority support during business hours, ensuring that any issues that arise are quickly addressed and resolved, minimizing downtime and ensuring that business operations are not disrupted.
How can I ensure that my network is running at optimal levels?
Regular maintenance and monitoring, combined with expert support and resources, can help to ensure that your network is always running at optimal levels.
What are the consequences of network downtime for my business?
Network downtime can have serious consequences for business operations, including lost productivity and revenue, and a negative impact on customer satisfaction.
Can the TECHOM Systems Sales team help me with installation support for my network?
Yes, the TECHOM Systems Sales team can provide installation support and help you to get your network up and running quickly and efficiently.
How can I ensure that my network is secure and compliant with regulatory requirements?
A comprehensive support contract, combined with regular maintenance and monitoring, can help to ensure that your network is secure and compliant with regulatory requirements.


Ready to Deploy AudioCodes Support Contract Acts 9x5 (DVS-SPS_S1/YR)?
Product Ref: TOS-2128990 • Get enterprise pricing, volume discounts, and Australian support.


























